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iNOC5 Case Study
Client
ClearPath Networks offers the industry's most compelling set
of managed network services, including iVPN, the industry's
first MPLS network-based VPN with a fully integrated online
management platform. The company provides a greater breadth
and depth of customer-controllable managed service offerings
than any other outsourced service provider.
Challenge
The client wanted to enhance its ability to help small and
mid-sized businesses reduce the costs, complexity, and associated
risks of building and managing a high-performance Wide Area
Network (WAN).
To achieve this, the client needed to develop a business-to-business
system that could do the following:
• Support value added resellers (VARs) with a central
place (master
account) to monitor and manage their customers.
• Provide customers and VARs with a permission management
tool that
features advanced role and functional control.
• Allow VARs to customize iNOC and private label iNOC
via an easy-to-use
configuration tool.
• Consolidate databases between engineering DBs.
In addition, the client wanted to build a replication process
between the OSS DB and Engineering DB.
Solution
After collecting user and business requirements and analyzing
the existing system, a multi-tiered web application was designed
to meet the client’s needs in performance availability,
security, maintainability and flexibility. The finished application
incorporated the following features:
• A single web-based infrastructure
that integrates global aspects of the
company with VARs, allowing for enterprise-wide information
access.
• A Master Account for VARs, which supports them in
the management of
customers under their channel via a single master login.
• Permission Management, which allows VARs to update
their profile,
upload a logo, customize menus, create default users,
customize
layouts, etc.
• A backend database consolidation process. To consolidate
all
engineering databases into one single database, a replication
process
was set up between the OSS and engineering databases,
from which the
iNOC application was re-mapped.
• Private Labeling, done via a dynamic and database
driven iNOC
application that applies a private label template.
Client Benefit
ClearPath succeeded in lowering the total cost of WAN ownership
for businesses throughout the United States by delivering
fully integrated network-based applications with higher performance
and reliability at a more affordable price than traditional
CPE-based VPN and managed service providers.
Enabled by a team of highly experienced architects,
software developers and database specialists, ClearPath is
now equipped to level the playing field for underserved businesses
challenged with the high cost of managing distributed applications
across a Wide Area Network.
Technologies
Utilized
ASP.NET, SQL SERVER, VB.NET, COM/COM+, HTML,
JAVASCRIPT, XML, XSLT, TREEVIEW.
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